Frequently Asked Questions
What is SyncGene?
SyncGene is an online synchronization and sharing platform, which synchronizes calendars, tasks and contacts across various accounts and services you use. With SyncGene you will able to share your personal Google, iCloud or Office 365 calendars with your team, family and friends.
Do I need to install anything on my Smartphone or PC to use SyncGene?
No, SyncGene is working in the cloud. It is a completely online tool.
Is it possible to restore data if I don’t like the result?
Yes, it is possible to restore the latest data. We are making backups of your it before processing. If you do not have a Google/iCloud account (to store the data), you will be informed with a message before the processing.
Where does SyncGene store personal data?
SyncGene does not store any personal data on its servers. All backups are stored in your Google/iCloud account. SyncGene is a totally secure online tool.
Are there any limitations of the free version of SyncGene?
Yes, the number of services to sync is limited. The free version users are not able to use automatic synchronization, manual sync is limited to one time per month, filters are limited and you will be able synchronize only one Calendar and Contacts folder/group. The number of calendars to share and accept is limited to 1 per account. Free version users are not able to share calendar with “Owner” or “Edit” permissions, you will able to share calendar just with "View only" and "Free/Busy" rights. Free account users are not able to create public sharing links.
Where do I initiate synchronization from?
SyncGene is a web service. Go to app.syncgene.com, log in, add accounts and synchronization will begin.
What type of services does SyncGene support?
Now SyncGene supports Apple, Google, Exchange services.
I have some more questions, how can I contact you?
You can write us an email, contact us via live chat, or call via phone.